Clairo is a small, independent team building a better model for disability support services. We started this because we saw too much complexity, too much administrative burden, and not enough support flowing to the people doing the actual care.

Mark is the founder and CEO of Clairo. Before starting Clairo, he served as President of Cove Security, where he helped build and scale a company centered on trust, reliability, and protecting families.
For Mark, Clairo didn’t start as a business idea. It started through people in his life. Both he and his co-founder Devin grew up around individuals with intellectual disabilities, and more recently, Mark has been closely involved with a neighbor with severe autism. Through that relationship, he saw how difficult it can be for families to find consistent, high-quality care and how much responsibility they carry on their own.
He cofounded Clairo to build something that gives families more support, make it easier to keep trusted caregivers, and removes the administrative weight that often gets in the way of good care.
Mark is also a father of four, and that perspective shapes how he approaches this work. He cares deeply about building something thoughtful, reliable, and genuinely helpful for families who need it.

Jim has spent over a decade working inside the I/DD system — not advising from the outside, but running operations, sitting across from families, and understanding what actually makes care work day to day.
He spent more than ten years leading Reliant Services, working closely with individuals, families, caregivers, and care coordinators. He later helped build Giv Healthcare in Utah, and continues to be involved there while also bringing that experience to Clairo.
Jim has seen this model from every angle, what holds up, what quietly breaks down, and what families are never told but need to know. He's the person on the team who can tell the difference between a policy that looks good on paper and one that actually works in someone's home.
He's a husband and father, and he approaches this work with the steadiness of someone who has been doing it for a long time. Not because it's a market opportunity, but because he's seen what's at stake when it's done poorly.

Logan's background is in tech and product where he spent his days doing one thing above all else: talking to people. Sitting with them, watching where they got stuck, and digging into the gap between how a system was supposed to work and how it actually felt to be inside it.
He's brought that same approach to Clairo. Based in the DMV, he's boots on the ground in Maryland. Talking to families, caregivers, and care coordinators, learning how the system is structured, understanding the regulatory landscape, and asking a lot of questions before drawing conclusions. Over the past year he's immersed himself in the I/DD world, and he thinks that's exactly what this space needs more of: people who are willing to listen first.
He's an EMT, and healthcare and human services is where he intends to build his career. Not on the sidelines, but doing the hard work of fixing systems that have been broken for too long.

TaShia Forrest-Gardiner is a Registered Nurse with over fifteen years of experience working with individuals with I/DD across Maryland — in residential programs, case management, and delegating nurse roles. She knows this population, and what good care actually looks like, as well as anyone.
She joined Clairo because the model made sense to her. After connecting with Logan and learning what Clairo was trying to build, she saw an opportunity to be part of something that gave families more flexibility and control over their care. That mattered to her.
As Clairo's delegating nurse, she brings the clinical experience and steady presence that families in this space need and deserve.

Devin is one of the owners of Clairo. He's not a private equity fund or a firm. He's a person who built a business in shipping and logistics, and who has spent years watching friends and family members with I/DD struggle to find reliable care.
That experience is what drew him to Clairo. He believed in what it could be for families who need it.
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